Reviews Aparthotel Alcudia Garden ***

Dear guest,

Thank you so much for sharing what a good time you had at our hotel.

We are pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments.

In reference to the inconvenience you comment about the cleaning, we want to convey our surprise and our regret to this unusual situation. Our cleaning crew must comply with a meticulous protocol. It would have been very useful if during your stay, you would have communicated this to our reception staff which would have given you an on-site solution as soon as possible.

We are truly honoured that you chose to stay with us and look forward to welcoming you back soon.

Best Wishes, The whole team at Alcudia Garden Aparthotel.

Dear Alice,

As you well say, our gastronomic offer varies continuously to satisfy the palates of all our visitors. Our kitchen team strives daily to prepare tasty dishes with which to please you.

Regarding your mention on our rooms, we are pleased to know that you have found the comfort and calmness that you wanted.

We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon.

Best wishes, The whole team at Alcudia Garden Aparthotel.

Dear Peter,

Thank you for taking the time to share your feedback about your recent stay with us.

I am pleased to hear that you enjoyed your stay here, and that you felt the service you received was to a high standard. We are very proud of the Team here who work very hard to ensure they deliver high standards of customer service at all times, and that our guests feel welcome and comfortable whilst away from home.

We are sorry to read that the weather didn’t go along with your stay; we hope you come back soon, when it does and that your opinion regarding this manner can change.

Warmest regards, the whole team at Alcudia Garden Aparthotel.

Dear Johnsons,

Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise.

On the other hand, we thank you for your very nice compliments for our team of staff here, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

We are happy to hear that you enjoyed our excellent service and that our rooms were according to your likings. Rest assured that we will pass your opinion on to our team. We are also pleased to know that our high standards of hygiene and cleanliness met your expectations.

We are sorry to read that there weren’t enough pans or kettles. This is not something that happens frequently and we are very sorry for this inconvenience. We would like to remind you that regarding any problem you should speak with our reception staff in situ, so they can give a solution in that same moment.

I would like to thank you for this very helpful feedback and hope to welcome you back to our Hotel sometime in the future.

Sincerely, the whole team at Alcudia Garden Aparthotel.

Dear guest,

Kindly allow me to express my gratitude for your continuous patronage and loyalty to our resort, the wonderfully detailed review that you have shared on TripAdvisor will encourage our team to continue providing the same level of service excellence that you have always experienced during your stays with us.

Your review serves as great inspiration to the team and helps other holidaymakers make an informed choice regarding where to stay while visiting Majorca.

I am pleased that overall you enjoyed your stay with us. I would like to apologise for each of the 'niggles' you mention in your review, and would like to assure you that we are taking these in to consideration as to how we can improve this in the future.

I do hope this will not deter you from visiting us again in the future.

Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience.

Warmest Regards,

Alcudia Garden Aparthotel

Dear Marien,

Your review serves as great motivation to our team and will help other travellers make an informed choice on their accommodation during their visit to Mallorca.

Please be assured that I have shared your kind comments with the team especially our Food and Beverage Operations Manager with regards to the “good food” to which they were all pleased.

It’s our pleasure to read that you enjoyed our resort with its facilities and the friendliness of our associates, rest assure that we will share your praise with the respective team members we are so proud to have them on board.

And last, but not least, we thank you for your very kind words about our entertainment program that you considered excellent. They all work tirelessly every day to keep our guests entertained by preparing shows that appeal to guests of all ages and nationalities which is quite a challenging task and they really are a valued asset of our hotel. We will certainly relay your flattering comments to them and we are sure they will be happy to know their efforts have been appreciated.

I look forward to meeting with you both on your return stay.

Best Wishes,

The whole Alcudia Garden Aparthotel Team.

Dear Frank,

Thank you very much for taking the time to tell us about your stay at the Alcudia Garden Aparthotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so.

We are very grateful for the complimentary description of the apartment we accommodated you in during your stay. It is our goal as a GARDEN hotel to make sure our guests feel comfortable in clean and spacious rooms and we are really pleased to know you were very happy with yours.

We thank you once again for having chosen our hotel and we look forward to welcoming you back with open arms in the not too distant future.

Warmest regards,

The whole Alcudia Garden Aparthotel Team.