Stockholm is a beautiful city and The Grand Hotel is ideally located. It also serves multiple cruise lines, so it is very crowded. We asked for early check-in. Although the room was ready very early, we were made to wait until 3:00PM to get in our room. It seems that if they would have permitted the sleep deprived people access to their rooms as requested, the lobby would have been a much friendlier place to be at 3:00PM.